Terms & Conditions

These Terms and Conditions (“Terms”) govern your access to and use of the TXBFI platform, including our website, mobile application, card services, exchange services, and all related features (collectively, the “Services”). Please read these Terms carefully before using our Services.

1. Acceptance of Terms

By creating an account, accessing, or using any part of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use our Services. We reserve the right to modify these Terms at any time. Continued use of the Services after changes are posted constitutes acceptance of the revised Terms.

2. Eligibility

To use our Services, you must:

• Be at least 18 years of age or the age of majority in your jurisdiction, whichever is greater.
• Successfully complete our Know Your Customer (KYC) verification process.
• Not be a resident of or located in any jurisdiction where the use of our Services is prohibited or restricted by law, including but not limited to sanctioned territories.
• Not be listed on any government sanctions list or be subject to any trade or economic sanctions.
• Have the legal capacity to enter into a binding agreement.

3. Account Registration

When registering for an account, you agree to provide accurate, current, and complete information and to maintain the accuracy of such information. You are responsible for safeguarding your account credentials, including your password and any two-factor authentication methods. You must immediately notify us of any unauthorized use of your account.

You may not create multiple accounts, share your account with others, or transfer your account to any third party. We reserve the right to suspend or terminate accounts that violate these provisions or that we reasonably believe are being used for fraudulent or illegal purposes.

4. Card Services

TXBFI offers crypto-to-fiat debit cards across multiple tiers. Key terms governing card services:

• Card Pricing. All TXBFI cards are issued for a one-time lifetime fee. There are no monthly fees, annual fees, or recurring charges for card maintenance. The one-time fee varies by card tier.
• Supported Cryptocurrencies. You may load your card using supported cryptocurrencies on the Avalanche network. The list of supported assets may change at our discretion, with reasonable notice provided.
• Card Issuance. Card issuance is subject to successful KYC verification and availability in your jurisdiction. Virtual cards are issued immediately upon approval; physical cards are shipped within the timeframe specified at the time of order.
• Spending Limits. Daily and monthly spending limits apply based on your card tier and regulatory requirements. These limits are detailed on your account dashboard and our Card Tiers page.

5. Fees

We are committed to transparent pricing. The following fees apply to our Services:

• Deposit Fee. A flat 3% fee is applied when you deposit cryptocurrency to load your card. This fee covers network conversion costs and card network settlement.
• Foreign Exchange Fee.A 0.6% fee applies to transactions made in a currency different from your card's base currency.
• Monthly Fee. $0. There are no monthly or recurring fees on any TXBFI card tier.
• ATM Withdrawals. ATM withdrawal fees and free monthly limits vary by card tier. Details are available on our Card Fees page.

A complete and up-to-date fee schedule is maintained on our Card Fees page. We will notify users of any fee changes at least 30 days in advance.

6. Exchange Services

TXBFI provides cryptocurrency exchange services that allow you to swap between supported digital assets. Exchange rates are determined at the time of the transaction and include a transparent spread. All exchange transactions are final once confirmed.

You acknowledge that cryptocurrency values are highly volatile and that the value of your assets can fluctuate significantly between the time you initiate and confirm a transaction. TXBFI is not responsible for losses resulting from price movements.

7. Cashback Program

Eligible cardholders earn cashback in Bitcoin (BTC) on qualifying card transactions. Key terms:

• Cashback Rates. Rates range from 0.05% to 0.4% depending on your card tier. Higher tiers receive higher cashback rates.
• No Cap. Cashback rewards are uncapped. There is no monthly or annual limit on the amount of cashback you can earn.
• Calculation Period. Cashback is calculated on a monthly basis and credited to your account within the first 5 business days of the following month.
• Qualifying Transactions. Cashback applies to point-of-sale and online card transactions. ATM withdrawals, card-to-card transfers, and refunded transactions do not qualify.

We reserve the right to modify the cashback program, including rates and qualifying criteria, with 30 days' prior notice. Details are available on our Rewards Centre page.

8. Prohibited Activities

You agree not to use our Services for any of the following:

• Any illegal activity, including money laundering, terrorist financing, fraud, or the purchase of illegal goods or services.
• Circumventing or attempting to circumvent any security measures, KYC requirements, or access restrictions.
• Using automated systems, bots, or scripts to access the Services without our express written permission.
• Attempting to manipulate exchange rates, exploit system errors, or engage in market manipulation.
• Impersonating another person or creating accounts using false information.
• Interfering with or disrupting the integrity or performance of the Services.
• Using the card for transactions in jurisdictions where such use is prohibited.

Violation of these prohibitions may result in immediate account suspension or termination, forfeiture of balances where permitted by law, and referral to the appropriate authorities.

9. Limitation of Liability

To the maximum extent permitted by applicable law, TXBFI and its directors, officers, employees, agents, and affiliates shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages arising from your use of the Services.
• Loss of profits, data, goodwill, or other intangible losses.
• Losses resulting from cryptocurrency price volatility or market conditions.
• Losses resulting from unauthorized access to your account due to your failure to safeguard your credentials.
• Service interruptions, delays, or errors caused by circumstances beyond our reasonable control, including blockchain network congestion, third-party service failures, or force majeure events.

Our total aggregate liability for any claim arising from or related to the Services shall not exceed the total fees paid by you to TXBFI in the twelve (12) months preceding the event giving rise to the claim.

10. Termination

You may close your account at any time by contacting our support team. Upon closure, any remaining card balance will be returned to your designated wallet address, less any applicable fees.

We reserve the right to suspend or terminate your account at any time if we reasonably believe you have violated these Terms, are engaged in fraudulent or illegal activity, or if required to do so by law or regulation. In such cases, we will provide notice where legally permitted and facilitate the return of eligible funds in accordance with applicable regulations.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which TXBFI is incorporated, without regard to its conflict of law provisions. Any disputes arising from or relating to these Terms or the Services shall be resolved through binding arbitration in accordance with the rules of the applicable arbitration body, unless otherwise required by local consumer protection law. Nothing in these Terms shall limit your rights under mandatory consumer protection legislation in your jurisdiction of residence.

12. Contact

If you have any questions about these Terms, please contact our legal team: