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Submit a support ticket on our platform. We'll get back to you within 24 hours.

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Telegram

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Discord

Join the community. Get help from the team and other users.

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Email

support@txbfi.com. For detailed inquiries.

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For Metal and Gold cardholders

Concierge Service

Priority access to a dedicated support team that handles your requests directly. No queues, no bots.

Adjust spending limits up to $100K+
Handle custom requests
Priority support
Direct issue resolution

Know where to go.

Card issueSupport Ticket
Account setup / KYCSupport Ticket or Email
Feature requestTelegram or Discord
Limit adjustmentConcierge (Metal/Gold) or Support Ticket
Affiliate inquiryEmail
B2B / partnershipEmail