Talk to a human.

Not a chatbot. Not a ticket queue. Real people who actually respond.

On our website. Available during business hours. Fastest way to get help.

Community and support in one place.

Join the community. Get help from the team and other users.

support@txbfi.com. For detailed inquiries.

For Metal and Gold cardholders

Concierge Service

Priority access to a dedicated support team that handles your requests directly. No queues, no bots.

Adjust spending limits up to $100K+

Handle custom requests

Priority support

Direct issue resolution

IssueBest Channel

Card issueLive Chat

Account setup / KYCLive Chat or Email

Feature requestTelegram or Discord

Limit adjustmentConcierge (Metal/Gold) or Live Chat

Affiliate inquiryEmail

B2B / partnershipEmail